Why You Need OSHA Training in Healthcare

Kelli Ngariki • Sep 04, 2023

The Occupational Safety and Health Act of 1970 aims to protect American workers and prevent work-related injuries, illnesses, and deaths by setting and enforcing standards. As per OSHA guidelines, employers must comply with OSHA regulations. Therefore, they must provide the explicit safety and health training their workers need to perform their jobs safely.

Who Needs OSHA Training?


All healthcare workers with potential exposure to hazards must receive training on specific safety hazards and precautions (controls) before engaging in potentially hazardous activities. The timeliness of training is critical when it comes to adhering to OSHA regulations. While all employees are at risk, the risk of injuries and illnesses is even greater for newly hired employees. For this reason, all employees should receive OSHA training within the first ten days of employment and annually thereafter, as per OSHA requirements. Safety (OSHA) Officers should also receive training on identifying hazards, developing plans, and maintaining records. 



What Help is Available?


Understandably, many employers are seeking assistance with the OSHA training process. Lack of time, resources, and intricate knowledge of ever-changing OSHA guidelines can expose employers to substantial risks and non-compliance penalties. Fortunately, employers don’t have to navigate this arduous process alone. At Healthcare Compliance Associates (HCA), we live and breathe OSHA compliance, so you don’t have to! Our job is to save you time, reduce risk exposure, and help you provide your employees with the best work environment possible.


Our specialists at HCA develop and conduct engaging training programs (on-site, virtual, and online), create practical checklists to make compliance easier, provide monthly newsletters with updates to stay informed, assist with setting up plans and policies, and provide personalized support to help in an inspection and with day-to-day challenges.


Working with an OSHA compliance company such as HCA has many advantages. Five of the most notable of these are:


Protects Employees


For employees, on-the-job injuries and illnesses can have devastating effects. According to a study by the American Journal of Industrial Medicine, a single workplace illness or injury costs an employee and their family on average $8,000 out of pocket. Employees may be forced to dip into their savings or default on payments. As a result, these employees are much more likely to lose their homes, cars, and health insurance.


Thankfully, you can significantly reduce the likelihood of injuries and illnesses by providing proactive and comprehensive OSHA training to all employees through a reputable OSHA compliance management company. Through this commitment to safety compliance, you can prevent much physical pain, emotional suffering, and financial stress on your workers. Additionally, establishing more standardized procedures creates consistency for employees, and an increased understanding of roles and expectations helps improve employee satisfaction. Smoother workflow processes and happier employees will likely result in a better patient experience…the ground on which great reputations and abundant referrals are built.



Increases Productivity and Saves You Money


According to the United States Bureau of Labor and Industries, in 2021, private industry employers reported 2.6 million non-fatal workplace injuries and illnesses. In 2020, the healthcare and social assistance industry had the most reported injuries and illnesses at over 800,000. Furthermore, healthcare and residential care had the highest number of incidents resulting in days away from work.


The financial toll of illnesses, injuries, and workplace fatalities can be enormous for employers. In today's business environment, this cost can be the difference between running in the black or the red. Small and medium-sized businesses are especially vulnerable to the impact of workplace injuries and illnesses. Slim budgets and the nature of “work-family” environments in businesses of these sizes can cause immediate and lasting financial and emotional trauma.


A quality training program that creates awareness about safety hazards and instructs employees on preventing them is a worthy investment. Returns on OSHA training investments include increased productivity, higher worker morale with decreased absenteeism, more predictable patient care, increased profitability, improved compliance with fewer worker's compensation claims, improved patient satisfaction, reduced insurance risk exposure, and minimized legal fees. Indirectly, an investment in OSHA training can also promote patient referrals, further supplementing your bottom line.



Reduces Your Risk of OSHA Fines and Citation


Employers have a moral obligation to protect their staff from unsafe working conditions. Further, non-compliance can lead to hefty fines reaching hundreds of thousands of dollars and citations that can cause individuals to lose their licenses. In many cases, the detrimental financial effects of non-compliance can be made even worse when a company’s reputation is tarnished. Effective training will reduce the risks of employees, patients, or members of the general public filing complaints about you to OSHA.


While some of these complaints can be minor, only warranting a letter asking for an explanation with possible internal remediation of the reported hazard, others substantiate an on-site OSHA investigation. If an inspector arrived at your facility today to thoroughly examine your potential risks, work practices, and controls, will you, your employees, and your facility be prepared to withstand the rigors of an OSHA compliance audit?


An effective OSHA training company should ensure that an OSHA trainer walks through your facility annually and recommends improving compliance. Your training company will likely give you an outline of the compliance process and specific instructions on responding to a complaint. More importantly, they should also provide you access to a local trainer who can serve as your representative during an inspection, offering guidance and assistance with any necessary follow-up.


This invaluable support will likely decrease the stress level for you and your staff. Additionally, OSHA inspectors will consider your 'good faith effort' to achieve compliance through safety plans, policies, and documented training. Your efforts may decrease sanctions or even avoid them altogether. Having an OSHA training certification not only provides your staff with continuing education credits (CE’s), it may save you money in fines. Annual professional training offers peace of mind knowing you're protected if an accident, complaint, or inspection occurs.



Increases Job Satisfaction and Morale


Everyone appreciates feeling valued and respected. Offering new-employee and annual staff training demonstrates management's commitment to the safety and health of their employees. By investing in staff education, management can earn the trust and loyalty of workers and boost morale. Better morale not only increases productivity and lowers the number of absences but also reduces the number of on-site accidents.


From our experience, the most effective and productive OSHA safety programs involve multiple staff working harmoniously to achieve and maintain compliance. This team approach takes the heavy lifting off of one or only a handful of employees and encourages the whole team to prioritize safety. Management’s fostering of teamwork and unity among workers typically leads employees to feel happier, more supported, and less stressed. When people know their role and the importance of workplace safety, they feel a greater sense of belonging to the group and empathy for their co-workers. As part of a team, members work together in a productive manner that results in better patient care and outcomes.



Keeps You Current on Laws and Requirements


Under OSHA rules, all healthcare employers should know and follow governmental regulations to protect their employees. Some OSHA rules haven't changed in many years, while others are revised often. Oregon OSHA (OR-OSHA) adds additional requirements to federal laws, making standards even more stringent. As an employer, you must keep up with frequent changes to federal and state-specific laws. Unfortunately, this can be challenging and time-consuming. To exemplify the complexities of changing regulations, Oregon OSHA Covid rules have been updated 14 times since coming out in 2020.


At HCA, we conduct ongoing research to stay current on OSHA guidelines and incorporate recent changes into our training program in a practical and helpful way that you and your staff can implement quickly. Working together, we focus your employees on areas that help your patients and generate income rather than compliance.


Finding an OSHA compliance expert in your state saves you time and money. There are numerous nuances in the world of OSHA compliance, and it helps to work with someone who knows the ins and outs of federal and state guidelines. For example, understanding which government organization to listen to, The Center for Disease Control (CDC), the Oregon Health Authority (OHA), or Oregon OSHA, can be very complicated. Depending on the specific hazard topic, any of these organizations might trump the others. But how would you know? A good compliance consultant will spend countless hours researching and communicating with these organizations to understand the distinctions.


Conclusion


Establishing and maintaining OSHA compliance can be tricky. By working with a reputable OSHA compliance company, you can remove the obstacles that put you and your companies at serious risk of injuries and illnesses. In working proactively and collaboratively, we can find and fix workplace hazards before employees are injured or become ill.


Proper employee training cultivates an understanding of OSHA responsibilities and empowers staff to make good decisions. OSHA training will reduce your risk of fines, legal fees, and citations, protect your team from injuries or illnesses, increase productivity and staff morale, keep you current on relevant laws and regulations, and improve patient outcomes.


OSHA certification demonstrates that you conduct business safely and ethically according to the law. It builds trust and improves your company's reputation with patients and the community. It will also likely minimize fines if your company has a complaint filed against you or OSHA arrives for an inspection. A reputable OSHA training and support company can assist you on your ever-evolving compliance journey.


We’ve got you!


We at Healthcare Compliance Associates live and breathe compliance, so you don’t have to.   

We develop and conduct engaging training programs (onsite, virtual, and online), create practical checklists to make compliance easier, provide monthly newsletters with updates to stay informed, assist with setting up plans and policies, and provide personalized support to help in an inspection and day-to-day challenges. We keep your employees working and focused on areas that help your patients and generate income. Not focused on compliance. 


In just 30 days, everyone in the office can be compliant, and it can cost less than $5 per day, depending on the size of your business. 


03 Dec, 2023
Empowering Teams to Share Responsibilities and Prevent Burnout: Making safety a team effort!
By Ayana Guzzino & Kelli Ngariki 09 Oct, 2023
 In the world of dentistry, the mission is simple: ensure every smile is as vibrant and healthy as it can be. Yet, lurking beneath the pristine surfaces of dental chairs and gleaming instruments, a threat can shatter this mission: neglected infection control. Let's pull back the dental chair curtain and reveal the stark reality: Inadequate infection control in dental offices can lead to many nightmarish scenarios. Dental offices that fail to comply with CDC Infection Control guidelines and OSHA regulations may experience breaches. These can lead to large amounts of money spent on testing and medical care for those affected and possibly loss of licensing. A solid infection control program begins with an Infection Control Plan. This plan should consider workplace hazards and develop policies and protocols to diminish or eliminate these risks. By incorporating team awareness, training, and policies in the plan, dental facilities can prevent the most common infection control breaches listed below. 1. Improper Hand Hygiene We know that your days are packed with patient appointments, sterilizing instruments, cleaning operatories, and keeping everything running smoothly. But here's something that can't be overstated: hand hygiene. It's the foundation of infection control, and inadequate hand hygiene can have dire consequences. Improper hand hygiene can lead to the transmission of pathogens between dental staff and patients, increasing the risk of cross infections. To make this manageable in your busy day, we recommend: Adequate training for your staff. Posting signs around the office to serve as reminders. Gentle corrections and cues for team members when needed. Ensuring your whole team is committed to making hand washing a top priority. Random observations to ensure it’s being performed when and as recommended. 2. Improper Use of Personal Protective Equipment (PPE) It can be a struggle to ensure everyone is using Personal Protective Equipment (PPE) correctly. Lack of training, supply shortages, and misconceptions can hinder proper usage. Non-compliance can be detrimental, potentially increasing the risk of infection transmission during dental procedures affecting dental staff and patients. To address this, it's crucial to provide adequate PPE to all staff, train them in its correct usage, and enforce its consistent use during patient care, cleaning, and device sterilization. Dental infection control should include: Review tasks performed throughout the day and create policies and procedures outlining necessary PPE Periodically review donning and doffing procedures. Provide adequate PPE for all staff. Ensure correct size and fit for all staff members. Conduct comprehensive training. Enforce consistent use during patient care. Enforce consistent use during environmental cleaning. Enforce consistent use during instrument disinfection and sterilization. Not only does this protect your patients, but it also instills confidence in your safety program. 3. Inadequate Sterilization and Disinfection of Dental Instruments Sterilization and disinfection are the unrewarded heroes of infection control. Properly executed, they eliminate the risk of transmitting infectious diseases between dental patients and healthcare workers. Sterilization destroys and eliminates all microbial life forms, including bacteria, viruses, and spores. It is needed for instruments that encounter body fluids or the bloodstream. Disinfection reduces the number of pathogenic microorganisms to a level considered safe for patient contact. Disinfection is typically used for surfaces and non-critical instruments that do not penetrate body tissues. Dental instruments are classified as: Critical Instruments: These instruments directly contact body tissues or the bloodstream and include scalpels and needles. They must be sterilized using methods that achieve a high level of microbial kill. Semi-Critical Instruments: These instruments contact mucous membranes or non-intact skin, but they do not penetrate body tissues. They should be either sterilized or subjected to high-level disinfection. Non-Critical Instruments: These instruments come into contact with intact skin and do not penetrate mucous membranes or body tissues. They can be disinfected using low-level disinfection. Sterilization Methods: Standard methods of sterilization for critical and semi-critical dental instruments include: Autoclaving: Steam under pressure is the most commonly used method for sterilization. Dry Heat Sterilization: Some instruments may be sterilized using dry heat ovens. Chemical Vapor Sterilization: Instruments can be sterilized using chemical vapors. Ethylene Oxide (ETO) Sterilization: ETO gas may be used for items that cannot be autoclaved. Disinfection Methods: High-level disinfection is often achieved using chemical disinfectants approved for medical and dental use. Intermediate-level disinfection may be used for semi-critical instruments. Low-level disinfection is suitable for non-critical instruments and environmental surfaces. To ensure that dental practices are safe and effective, it is important to establish protocols and assign responsible parties to monitor and document sterilization and disinfection processes. This can involve using chemical, mechanical, and biological indicators, as well as keeping detailed records. Dental healthcare providers need to receive proper training on sterilization and disinfection procedures, to ensure compliance and patient safety. It is important to clean and decontaminate dental instruments immediately after use and before sterilization or disinfection. Proper maintenance of equipment is also crucial to ensure that it functions properly. Inadequate sterilization and disinfection of dental instruments represent a critical breach in dental infection prevention and control. Research shows that lapses in instrument disinfection and sterilization can contribute to dental healthcare-associated infections (HAIs). These lapses can occur due to equipment malfunction, improper technique, or insufficient training. The consequences of this breach are severe. Patients can develop infections, including oral infections and systemic illnesses, from contaminated dental instruments. Healthcare offices may face hefty fines and legal actions as consequences. According to Centers for Disease Control and Prevention (CDC), each day, approximately 1 in 31 U.S. patients contracts at least one infection in association with their healthcare, underscoring the need for improvements in patient care practices in U.S. healthcare facilities. 4. Needlestick and Sharps Injuries Accidental needlestick and sharps injuries can expose dental healthcare workers to bloodborne pathogens like hepatitis B and hepatitis C. According to the CDC, an estimated 600,000 needlestick injuries and other transdermic injuries occur annually among healthcare workers in the United States. The CDC also reports that about 1 out of 300 healthcare workers accidentally stuck with a needle from someone with HIV get infected. These injuries can happen during the handling and disposal of needles, scalers, or other sharp dental instruments. The consequences of needlestick injuries can be long-term and potentially life-threatening. Dental workers can contract bloodborne infections, leading to health complications. To mitigate this risk: Prioritize staff training in safe handling and disposal of sharps. Use safety-engineered devices. Each year, you are required to review potentially safer sharps devices. Maintain and use sharps disposal containers. Regularly review and update sharps handling procedures. 5. Cross-contamination from Contaminated Surfaces and Equipment It is crucial to keep a dental office free from cross-contamination caused by contaminated surfaces and equipment. Failure to properly clean and disinfect dental surfaces and equipment can result in harmful bacteria and viruses lingering, which poses a significant risk to both patients and healthcare providers. Research shows that Hepatitis B can live on surfaces for 7 days. Instruments used in invasive procedures that come into contact with bodily fluids must be sterilized to eliminate microorganisms. Even seemingly harmless surfaces, such as doorknobs and light switches, can be breeding grounds for germs if not regularly disinfected. To ensure a safe and healthy environment, dental teams must adhere to strict protocols, including wearing gloves, masks, and other protective gear and meticulously cleaning and disinfecting all surfaces and instruments. This not only ensures the well-being of their patients but also their staff. Inadequately cleaned and disinfected surfaces and equipment can lead to cross-contamination, a serious concern in dental offices. These incidents can occur due to oversight or lapses in cleaning protocols and can have varying consequences. To prevent this: Adhere to strict protocols. Meticulously clean and disinfect all surfaces and devices using EPA-approved products. Establish comprehensive cleaning and disinfection schedules and ensure they are followed. The consequences of cross-contamination are far-reaching. It can lead to the transmission of pathogens between patients and dental staff, potentially causing infections and harm. To prevent this, it's essential to develop a comprehensive cleaning and disinfection schedule for all surfaces and equipment, with a particular focus on high-touch areas. 6. Improper Management of Dental Unit Waterlines Failure to maintain and disinfect dental unit waterlines can lead to biofilm growth and the potential release of waterborne pathogens during procedures. In recent years, there have been reports of human illnesses and deaths caused by contaminated water from dental unit waterlines. Biofilm buildup in dental unit waterlines can result from non-compliance with maintenance and disinfection protocols, potentially releasing waterborne pathogens during dental procedures, posing a risk to patients and dental staff. To mitigate this risk, consider: Test waterline bacterial count. Regularly disinfect dental unit waterlines following manufacturer recommendations. Work with equipment manufacturers to ensure that their dental treatment water meets or exceeds the standards set by EPA for drinking water. Use commercial devices and procedures to improve water quality. Use source water containing less than 500 CFR/mL of bacteria. Clean self-contained water systems. After each patient, run any dental device used in the mouth and connected to the dental water system for a minimum of 20-30 seconds. Conclusion In conclusion, neglected infection control in dental offices poses serious risks. From improper hand hygiene to inadequate sterilization, the consequences can be severe for both patients and staff. To mitigate these risks, dental practices must prioritize proper hand hygiene, ensure correct PPE use, maintain meticulous instrument sterilization and disinfection, address needlestick injuries, prevent cross-contamination, and manage waterlines effectively. Neglecting infection control can not only lead to patient infections and legal consequences but also put the safety of staff members at risk. Therefore, dental professionals must invest in training, equipment maintenance, and safety culture to provide quality care and ensure the safety of everyone involved in the mission of dentistry: vibrant, healthy smiles free from infection. The learning doesn’t stop here; treat your staff to engaging, practical infection control training for dental professionals. Not only is Infection Control Certification required for your license, but it’s also best practice and should be conducted annually. Plus, it's a great opportunity to engage with your staff and ensure everyone is on the same page. Don't let infection control breaches jeopardize your patients' health and your practice's reputation. Sign up for Infection Control Training today! Sources: Bloodborne Pathogens - Evaluating and Controlling Exposure | Occupational Safety and Health Administration (osha.gov) Sharps Safety for Healthcare Settings | CDC From Policy to Practice: OSAP’s Guide to The CDC Guidelines
By Kelli Ngariki 07 Aug, 2023
You know the importance of HIPAA (Health Insurance Portability and Accountability Act) for maintaining the privacy and security of your patient’s information. But are you up to date on new regulations? Does your staff know and understand their responsibilities and their accountability for patient data? Do you know what to do if there is a data breach? Has your liability been minimized because everyone in your practice is doing what they should?  HIPAA is a law that makes healthcare clinics and their employees accountable for health data and for keeping it private and confidential. It can be incredibly complicated, vague, and confusing. Unsecured protected health information (PHI) has affected millions of patients over the last decade. These breaches and violations cost businesses millions of dollars in lost productivity, patients, and revenue each year. Most of these breaches are preventable.
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Under OSHA regulation, employers are responsible for providing workplaces free of known safety and health hazards including protecting workers from heat-related hazards.
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Order required Oregon BOLI poster by June 20
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Check out our Go Solo interview! https://gosolo.subkit.com/healthcare-compliance-associates/
By Healthcare Compliance Associates 07 Oct, 2022
Tired of boring ‘read everything’ infection control CE’s? We created an interactive training via Zoom where you can ask questions and engage the instructor. The next trainings will be Wednesday, December 8th at 6:30pm and Thursday, February 10 at 6:30pm . This class is designed specifically for dental settings in Oregon with Oregon-specific COVID-19 guidance. Please sign up to get your 2 CE’s. Call Cindy at 541-345-3875 ext. 4. Sign up here for Wednesday, December 8th at 6:30pm or Thursday, February 10 at 6:30pm .
By Healthcare Compliance Associates 07 Oct, 2022
New guidance for masks in healthcare https://conta.cc/3yhfQeb
By Healthcare Compliance Associates 07 Oct, 2022
If your county is in the green, meaning low-risk level, you may be able to discontinue the use of N95’s. Oregon OSHA points to this CDC guidance: General Healthcare: HCP working in areas with minimal to no community transmission, should continue to adhere to Standard and Transmission-Based Precautions based on anticipated exposures and suspected or confirmed diagnoses. This might include use of eye protection, an N95 or equivalent or higher-level respirator, as well as other personal protective equipment (PPE). In addition, universal use of a well-fitting facemask for source control is recommended for HCP if not otherwise wearing a respirator. Dental:For DHCP working in facilities located in areas with no to minimal community transmission DHCP should continue to adhere to Standard Precautions (and Transmission-Based Precautions , if required based on the suspected diagnosis). DHCP should wear a surgical mask, eye protection (goggles or a face shield that covers the front and sides of the face), a gown or protective clothing, and gloves during procedures likely to generate splashing or spattering of blood or other body fluids. Protective eyewear (e.g., safety glasses, trauma glasses) with gaps between glasses and the face likely do not protect eyes from all splashes and sprays. If your county is at moderate or higher risk level, you are still required to wear an N95 or equivalent when performing aerosol generating procedures.
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